Terms of Service
Clean Cosmetics Manufacturer for Scalable Private Label Skincare
Terms of Service
Last updated: September 1, 2026
INTRODUCTION
This Website is operated by the Company. These Terms of Service (“Terms”) govern your use of the Cosmetics Nord website (“Website”) and related services (“Service”). By visiting our website or purchasing products from us, you agree to be bound by these Terms, including any additional policies referenced herein. The Terms form a legally binding agreement between the Client and the Company regarding the use of Services offered on the Website. If you do not agree, you may not access or use the Service. The terms and references to “Company”, “we”, “us” and “our” refer to the Company. The terms and references to “you” and “yours” refer to the Client.
Any manufacturing, supply or other commercial arrangement may be subject to a separate agreement, purchase order, quotation, order confirmation, specification or other written arrangement between the Company and the Client. By visiting the Website, submitting a Client form or enquiry, approving a purchase order or otherwise using the Service, you agree to be bound by these Terms.
DEFINITIONS
For the purposes of these Terms, the following definitions shall have the meanings set out below:
Automated Validation Tools
Automated tools, including artificial intelligence, machine-learning technologies, used by the Company or its Partners to review analyze and validate Client Content, Products and its packaging designs for technical, formatting, production, regulatory and other requirements.
Client
An individual, legal entity or business that accesses the Website, submits an enquiry or Client form, or enters into a commercial relationship with the Company, for business purposes and not for personal use.
Client Content
Any content, design, materials or information that the Client creates, owns, uploads, provides, displays, shares or otherwise makes available to the Company in connection with the use of the Website, Service, mutual agreement or enquiry, including, without limitation, trademarks, trade names, logos, designs, artwork, packaging designs, images, photographs, graphics, texts, intellectual property and other materials.
Company
(Referred to as either "the Company", "We", "Us" or "Our") means SIA "Cosmetics NORD", registration number: 40103277805, address: Lielmani, Marupes pag., Marupes nov..
Cosmetics Regulation
Regulation (EC) No 1223/2009 of the European Parliament and of the Council of 30 November 2009 on cosmetic products (recast) (Text with EEA relevance), as amended from time to time.
General Data Protection Regulation
Regulation (EU) No 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive No 95/46/EC.
Order
A purchase order, order confirmation, quotation accepted by the Client or other written order for Products or services agreed between the Company and the Client.
Party
Each separately the Company and the Client, collectively referred to as the “Parties”.
Partners
Group entities of the Company, its subsidiaries, affiliates, manufacturers, as well as any other outsourced business partners, fulfilment providers or other third-parties engaged by the Company in connection with performance of its obligations.
Product
Any cosmetic product, packaging, component or other product manufactured, processed, packaged or supplied by Company or its Partners for the Client.
Service
Website and the services and functionalities made available through it, including submission and processing of enquiries, purchase orders and Client forms.
Terms
These Terms, as amended from time to time
Website
This website - www.cosmeticsnord.com.
GENERAL TERMS
By agreeing to these Terms, you confirm that you are at least the age of majority in your country of residence or that you have permission from a legal guardian.
You may not use our products or website for any unlawful or unauthorized purpose, nor may you violate any applicable laws while using the Service. A breach of these Terms may result in immediate termination of your access to the Service.
We reserve the right to refuse the Service to anyone for any reason at any time. You understand that content transmitted through the Website, excluding payment information, may be transferred over various networks. Payment information is always encrypted during transfer.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without prior written consent from the Company.
The Website may contain information relating manufacturing capabilities, formulations, packaging and other Services. Such information is provided for general informational purposes and does not constitute an offer, quotation or commitment by the Company unless expressly stated otherwise.
WEBSITE INFORMATION
We are not responsible if information made available on this Website is not accurate, complete, or current.
The material on this Website is provided for general information only and should not be relied upon as the sole basis for making any decisions without consulting more accurate or complete sources. The Website may contain photographs, illustrations, samples or descriptions which are provided for illustrative purposes only and may not represent the final production offer for a Client.
ORDERS, MODIFICATIONS TO THE SERVICE AND PRICES
Information concerning Products and Company’s capabilities for manufacturing is provided for information purposes only. Prices for our Products are subject to change without notice.
We reserve the right to modify or discontinue the Service or any part of it at any time without notice. Cosmetics Nord shall not be liable to you or any third party for any modification, price change, suspension, or discontinuation of the Service.
By submitting a Client form, Product order, enquiry or other information through the Website or otherwise to the Company, the Client agrees to these Terms. Submission of a Client form does not oblige the Company to accept the Client's enquiry, provide a quotation, enter into an agreement or manufacture any Product.
The Company may enter into a separate manufacturing agreement, supply agreement, purchase order, order confirmation, quotation or other written agreement with the Client. The separate agreement or Order may contain additional or different terms applicable to the relevant Products or Services.
In the event of a conflict between these Terms and a separate written agreement shall prevail, unless stated otherwise by such agreement.
PRODUCTS, THIRD-PARTY FULFILMENT
Certain Products may be available exclusively online through the Website. We have made every effort to display Product images and colors as accurately as possible. We cannot guarantee that your device’s display of any color will be accurate.
We reserve the right to limit the sales of our Products to any person, geographic region, or jurisdiction and to limit quantities at our sole discretion. All Product descriptions and pricing are subject to change at any time without notice.
The Company does not allow misleading claims about the effectiveness and other characteristics of the Product. The Company shall not be liable for any damages, costs or expenses arising from non-compliance of the Products with any law, regulation or requirement, except to the extent such compliance is expressly undertaken by the Company according to these Terms.
At its discretion, the Company may perform its obligations itself or through the Partners. The Client acknowledges and agrees that any obligations of the Company hereunder, including, but not limited to, the manufacture, processing, packaging, fulfilment and shipment of an Order, may be performed in whole or in part by the Partner.
OBLIGATIONS OF THE CLIENT
When accessing or using the Website, you must comply with the Terms and the special warnings and instructions published on the Website regarding access or use. You must always act in good faith and in accordance with the law.
You may not make any changes or corrections to the Website, the content contained therein, nor may you in any way harm the operation or functional integrity of the Website. Without limiting the generality of any other provision of these Terms, if Client knowingly or negligently breaches its obligations under these Terms, Client is liable for the loss and damage that such breach may cause to the Company, our subsidiaries, partners or licensors.
You are prohibited from using the Service or its content for any unlawful purpose, to violate laws or regulations, to infringe third-party rights, to submit false or misleading information, to upload viruses or malicious code, to interfere with security features of the Website. We reserve the right to terminate your use of the Service for violating any terms and policies of Website, including these Terms.
The Client is responsible for the accuracy of the information provided and the compliance of the design with the regulatory enactments, including Copyright Law, Trademark Law, Law on Designs, Official Language Law, Advertising Law, Unfair Commercial Practices Prohibition Law of Latvia and the requirements of applicable standards. The Company will only apply labels on the packaging of the Products that are in accordance with the labelling requirements applicable in the European Union, the United Kingdom and the United States of America (as may be applicable and as requested by the Client). The Company shall be entitled to compensation for any damages caused due to failure of Client to comply with the local requirements of the particular jurisdiction.
The Client shall be solely responsible for ensuring that the packaging of the Products complies with the labelling requirements of all jurisdictions where the Client plans to distribute or sell the Products. The Company shall not be responsible for the Client's failure to ensure compliance of the Product packaging with the local regulatory enactments.
The Client is responsible for ensuring that the following conditions are prohibited on the individual packaging of the Products:
to use the intellectual property objects of third parties in the development of packaging design of the Products without the permission of these third parties;
indicate information that may damage the brand or reputation of the Company or its related Products and persons;
indicate information that gives a misleading impression about the characteristics of the Product, its origin or its association with an unrelated product group;
provide abusive or insulting information or hateful content, including, but not limited to harassment, discriminatory claims based on race, ethnicity, gender, religion, disability, sexual orientation, or any other protected characteristic;
impersonate another person or misrepresent your identity.
The Product packaging design layout includes default information that meets the requirements of the Cosmetics Regulation. The Client is prohibited from designing or placing information on the packaging of the Product if it does not comply or complicates the ability to perceive the default information specified in the packaging design layout. The Client has no right to refuse the Products if the packaging of the Products is made according to the individualized design of the Order, provided that the Company has fulfilled the Order in good faith.
HAZARDOUS MATERIALS (HAZMAT)
Certain Products may be classified as hazardous materials or dangerous goods for transport purposes (“HAZMAT”), including, for example, aerosols or Products containing flammable substances. The Client acknowledges that additional legal requirements may apply to the transportation, storage, handling, use and distribution of such Products.
From the time of delivery of the Products to the Client, the Client is solely responsible for ensuring that all subsequent transportation, storage, handling, use, resale and distribution of HAZMAT Products comply with all applicable laws and regulatory requirements in the relevant jurisdiction, including applicable requirements relating to dangerous goods, hazardous materials, customs, storage, fire safety, labelling and cosmetics, and for obtaining and maintaining any permits, licenses, registrations or approvals required for such activities.
The Client shall ensure that any third party engaged by the Client (such as carrier, warehouse operator, distributor) in connection with the transportation, storage, handling or distribution of HAZMAT Products complies with all applicable requirements. The Client shall not alter, remove or obscure any HAZMAT markings, labels, warnings, instructions or other safety information supplied with the Products, except if required by applicable law.
The Client shall indemnify and hold harmless the Company and its Partners against any claims, fines, penalties, losses, damages, costs and expenses (including legal fees) arising from or in connection with the Client's failure to comply with applicable requirements relating to the transportation, storage, handling, use, resale or distribution of HAZMAT Products after delivery. All other limitations and exclusions of liability applicable to the Company under these Terms shall apply equally to HAZMAT Products.
CLIENT CONTENT
The Client grants the Company a non-exclusive, worldwide, royalty-free license to use, reproduce, process, adapt, print, apply to Products and packaging, distribute and otherwise use the Client Content to the extent necessary for the manufacture, processing, packaging, labelling, fulfilment, storage, shipment and delivery of the Products ordered by the Client, for Automated Validation Tools and quality control purposes, and for the performance of the Company’s obligations under these Terms.
The Company may make the Client Content available to third-parties, including its group companies, subsidiaries, affiliates, manufacturers, suppliers, printing and packaging providers, fulfilment providers, logistics providers and other Partners to the extent necessary in any cycle of the manufacture, fulfilment and delivery of the Products, Automated Validation Tools and quality control purposes, or performance of other obligations under these Terms.
The Client represents and warrants to the Company that:
it owns or has obtained all necessary rights, consents, licenses and authorizations to use the Client Content and to grant the rights of use set out in this Clause;
the use of Client Content by the Company and its Partners, as described in these Terms, does not and will not infringe, misappropriate or otherwise violate any intellectual property, privacy, publicity or other right of any third party; and
the Client Content is not unlawful, defamatory, or otherwise in violation of law.
The Company is not obliged to verify the legitimacy of the Client’s ownership or rights to use the Client Content. The Company and its Partners shall not be liable for any claim, demand or proceeding brought by a third-party in connection with the Client Content, including any actual or alleged infringement, violation, misappropriation of any third-party’s intellectual property, privacy, publicity or other rights.
The Client shall hold harmless and indemnify the Company and its Partners against any such claim and reimburse the Company and its Partners for all losses, damages, costs and expenses (including legal fees) in relation to such claim. This Clause shall survive the termination or expiry of these Terms.
AUTOMATED DESIGN VALIDATION
The Company and the Partners may use Automated Validation Tools to review, analyze and validate Client Content and Products, including its packaging designs submitted by the Client for technical, formatting, compliance, production, regulatory and other requirements applicable to the Products or the Website.
Where the Automated Validation Tool identifies that the Product design does not meet applicable requirements (including unlawful, prohibited or restricted content), the Company may reject the design, require the Client to modify or resubmit the design, or prevent the relevant Order from proceeding until the identified issue has been resolved. Any resulting delay caused by the Client shall not constitute a delay or breach by the Company.
Any such result of Automated Validation Tools does not constitute legal, regulatory or other professional assessment of the Client’s design, or confirm that the Product design of the Client is compliant to applicable law. The Client remains solely responsible for the accuracy, legality and compliance of the Client Content and Product design as stated in these Terms of Service.
Upon Company’s discretion and where necessary, the Company may conduct a manual review of Product design conformity, including where Automated Validation Tools require further assessment. The Company may modify the methods, tools and technologies used for Automated Validation Tools, from time to time.
BILLING, PAYMENTS AND ACCOUNT INFORMATION
We reserve the right to refuse or cancel any order you place with us. You agree to provide current, complete, and accurate purchase and account information for all orders made through our Website, including email address and payment details.
Billing, payment and delivery terms may be separately agreed with the Company or indicated when the Client orders the Products.
The Company shall not be liable for any deliveries made due to the Client's human error, including but not limited to, incorrect or incomplete delivery address information. The Client shall be solely responsible for ensuring that the delivery address information is accurate, precise and complete. The Company shall not be responsible for any damages, losses, or expenses arising from late or inaccurate deliveries or undelivered Products made due to such errors. Any expenses that have arisen due to such errors, shall be compensated by the Client.
TERMS OF RETURN
Unless stated otherwise in another agreement concluded between the Company and the Client, the Company shall only accept returns of Products that have been deemed non-conforming with the Terms. For avoidance of doubt, the following non-conformities shall be considered as non-compliant with the Terms:
Printing defects exist on the Product packaging;
Product damage has been sustained upon delivery;
Wrong Product has been delivered;
Non-conformities related to the quality of the Product with Product description;
Other defects related to the manufacturing process.
The Client must notify the Company of any defects or non-conformities within 7 days of delivery of the Products. The Company will investigate the issue and may replace or refund the damaged Products, at their discretion. If the Client fails to inspect the Products and/or to notify any such discoverable defects within this period, the Company’s liability for that defect is excluded. The Client must return the damaged Products to the Company in the original, unused and unopened packaging, except as otherwise stated by these Terms. Any return costs will be borne by the Client unless otherwise agreed upon in writing by the Parties.
THIRD-PARTY TOOLS, LINKS, COMMENTS AND REVIEWS
We may provide access to third party tools that we do not monitor or control. You acknowledge and agree that access to such tools is provided “as is” and “as available” without warranties or conditions of any kind.
Certain content, products, or services available through our Service may include materials from third parties. The Company is not responsible for examining or evaluating the content or accuracy of third-party materials and do not assume liability for them.
If the Client submits reviews, comments or other content, the Client grants the Company the right to use, reproduce, publish and display such content in any medium.
PRIVACY AND PERSONAL DATA PROCESSING
When you place an order or contact us, we collect only the personal information necessary to process your order, provide customer support, and meet legal requirements.
Your personal data is handled with care and used solely for purposes related to order fulfillment, communication, and legal compliance according to these Terms. We do not sell or misuse customer personal information. By using the Service, the Client acknowledges and agrees that Company’s collection, usage and disclosure of Client's personal information is governed by the Company's privacy policy.
LIMITATION OF LIABILITY
In accordance with the applicable law, the Parties are in no way liable (by contract, tort (including negligence) or otherwise) for: a) business interruptions; b) delays or interruptions in access to the Website; c) failure to supply; d) any damage or loss of any kind incurred in connection with the presence or use of links to other websites on the Website; e) computer viruses, system crashes or failures that may occur in connection with the use of the Website, including the use of hyperlink to or from third party websites.
To the fullest extent permitted by applicable law, the Parties shall not be liable for any indirect, incidental damages (including lost profits) related to the Website or its use (or inability to use the Website) by you, regardless of the type of activity, contract, tort (including negligence) or for other reasons, even if the Company is informed on the possibility of such losses.
The Company's total liability under these Terms shall not exceed the purchase price of the Products. The Client agrees that the Company shall not be liable for any indirect, incidental, special, consequential, or other damages arising out of or in connection with these Terms, including loss of profits or revenue, business interruption or loss of business information, diminution in value of other goods or otherwise.
The Company shall not be responsible for any non-conformity, defect, damage or regulatory non-compliance to the extent caused by or resulting from:
the Client Content (as defined below in these Terms), instructions, specifications or requirements;
information supplied or approved by the Client;
improper transportation, storage, handling or use of the Products after delivery;
modification of the Products by the Client or any third party; or
any use of the Products contrary to information communicated by the Company, any Product instructions or applicable requirements.
The Client shall indemnify and hold harmless the Company and its Partners against any claims, losses, damages, costs and expenses (including reasonable legal fees) arising from the Client’s breach of applicable laws or regulatory requirements, including requirements relating to the sale, distribution, advertising, labelling or placing of the Products on the market.
For the avoidance of doubt, in relation to HAZMAT Products, the Company shall not be liable for any loss, damage, claim, fine, penalty or other liability arising from or relating to the transportation, storage, handling, use, resale or distribution of the Products after delivery to the Client.
The Company shall not be liable for any claims or complaints from data subjects (as defined in General Data Protection Regulation) regarding any action taken by the Company as a result of acting in accordance with instructions received from the Client and to fulfil these Terms.
The Company shall not be liable for any non-conformity, defect, damage, loss, claim, cost or expense arising from the Automated Validation Tools. The Client is responsible for compliance of its Client Content and Product packaging design.
Further, the Client agrees that it will indemnify and hold harmless the Company on demand from and against all claims, liabilities, costs, expenses, loss or damage (including consequential losses, loss of profit and loss of reputation and all interest, penalties and legal and other professional costs and expenses) incurred by the Company arising directly or indirectly from a breach of this Clause.
The limitations and exclusions of liability set forth in this Section shall apply to the fullest extent permitted by applicable law and shall survive any termination or expiration of these Terms.
The Client is responsible for determining and complying with the applicable laws when selling, distributing and placing the Products on the market. This provision shall apply, notwithstanding that the name, information or details of the Company and/or Partners may be indicated on the Products, their packaging or accompanying documents.
The Parties shall not be liable for delays or non-performance of obligations or other types of non-performance due to circumstances and obstacles beyond their reasonable control, including but not limited to the imposition of national or international sanctions regimes, strikes, government orders, acts of war or national emergencies, terrorist threats or acts, environmental or climate anomalies, lack of or failure of transportation, lockdowns, breakdown of a reasonably well-maintained plant or essential machinery, unannounced emergency repair or maintenance, non-compliance by third parties, disruptions to the internet connection, and failures of computer equipment and software, orders by law or by competent authorities, each in its own sphere or that of its suppliers (altogether “Force Majeure”). In the event of such Force Majeure, the Parties shall endeavor to remedy effects of the delay as soon as possible. In this case, the deadline for fulfilment of obligations is extended until the cause or effect of the delay is eliminated.
INTELLECTUAL PROPERTY AND COPYRIGHT CLAIMS
All information and content available on the Website, including, but not limited to, trademarks, logos, service marks, text, figurative marks, button icons, images, sound clips, data collections and software, their aggregation and layout is the property of the Company, its subsidiaries, shareholders, partners or licensors and is protected by the laws of Latvia and other laws and regulations relating to the protection of intellectual property, including laws that regulate the use of copyrights and trademarks. The use of the Company's trademarks in any way, regardless of the purpose, is not permitted without the written permission of the Company.
All content, correspondence of the Website, as well as marketing materials used to advertise the Website on third party resources are the property of the Company. The use, distribution, reproduction or republishing of its content in whole or in part is prohibited without the written consent of the Company.
SUSPENSION, TERMINATION AND OTHER PROVISIONS
If any provision of these Terms is found to be unlawful or unenforceable, that provision shall be deemed severed and the remaining provisions shall remain in full force and effect.
The Company reserves the right to terminate and discontinue any relationship with the Client without prior written notification to the Client in the following cases:
The Client violates these Terms;
Fraud, willful misconduct or gross negligence of Client is suspected, including but not limited to: diversion of Orders, engagement in illegal activities, violation of intellectual property rights of the Company or third-parties;
Bankruptcy, insolvency, liquidation, administration or similar procedure of Client's business has occurred;
In other cases when in the opinion of the Company the activities of Client on the Website may be harmful to the reputation, brand or business of the Company.
These Terms remain effective unless terminated by us. These Terms and any policies displayed on the Website constitute the entire agreement between you and Cosmetics Nord regarding your use of the Service.
Occasionally there may be information on the Website that contains typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, shipping charges, transit times, or availability. We reserve the right to correct any errors and to update information or cancel orders at any time without prior notice.
You can review the most current version of the Terms at any time on this page.
We reserve the right to update or replace any part of these Terms by posting changes to the Website. Continued use of the Service following any updates constitutes acceptance of those changes.
GOVERNING LAW
These Terms shall be governed by and construed in accordance with the laws of the Republic of Latvia.
The Parties shall endeavor to settle all disputes by negotiation between them. If the dispute cannot be resolved through negotiations, it shall be considered in the court of Latvia in accordance with the laws of Latvia.
CONTACT INFORMATION:
Questions about the Terms should be sent to:
Cosmetics Nord, SIA
Registration number: 40103277805
Address: Lielmani, Marupes pag., Marupes nov., LV-2167
Email: info@cosmeticsnord.com